FAQs

Orders placed on weekends or holidays will be processed the next business day. For example, an order placed on Saturday will be shipped on Monday (if Monday is not a holiday)

Yes, holidays observed by our team or shipping carriers (e.g., Christmas, New Year’s Day, Thanksgiving, etc.) may delay processing and delivery. We recommend ordering early during peak holiday seasons to avoid delays.

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s progress. If you haven’t received tracking information, check your spam folder or contact us at dhinoja60@gmail.com

Delivery times depend on your location and the shipping method selected. Transit times begin once the carrier receives your package. Estimated delivery date can be known once order is picked up by carrier.

No, We currently ship in PAN India only.

Please contact us immediately at 9328677773 if you need to update your shipping address. We can only make changes if your order has not yet been processed or shipped.

We partner with reliable carriers such as Delhivery, Ecom Express, DTDC, FedEx, DHL, etc to ensure your order arrives safely. The carrier used depends on your location and shipping method.

While rare, delays due to weather, carrier issues, or customs may occur. Track your package using the provided link, and customer may contact the carrier directly for updates. If unresolved, email us at dhinoja60@gmail.com or contact at 9328677773 for assistance.

Yes! Expedited shipping options are available at checkout for faster delivery. Transit times and costs vary by location. We offer delivery within 24 Hours at urban locations in Gujarat.

Shipping costs are calculated based on your location, order weight, and shipping method. Prices are displayed at checkout.

Contact us immediately at dhinoja60@gmail.com with your order number and details. We’ll work with the carrier to resolve the issue and arrange a replacement or refund if applicable.

Returns of Refunds are only accepted in case of manufacturing defects. Review our [Return & Exchange Policy] for details on eligibility, timelines, and instructions.

While we strive to ensure timely delivery, occasional delays due to carrier issues, weather, customs, or unforeseen circumstances may occur. Unfortunately, once your order has been processed and shipped, it cannot be canceled as it is already in transit. Here’s what you can do: Track Your Package Use the tracking number provided in your shipping confirmation email to monitor your order’s status. Most delays are resolved within a few business days. Contact the Carrier If your package shows no movement for an extended period, reach out directly to the shipping carrier ([e.g., USPS, UPS, FedEx]) for updates. They often have the most accurate information. Notify Us for Assistance If the carrier confirms a prolonged delay or lost package, contact us immediately at dhinoja60@gmail.com Or 9328677773. We’ll work with the carrier to resolve the issue and explore solutions, such as: Sending a replacement (if stock allows). Issuing a refund or store credit (if the package is confirmed lost). Note: We cannot guarantee delivery timelines once the carrier has your order, but we’ll do everything we can to help!