At 9hatts.com, we strive to process and ship orders quickly to ensure timely delivery. Below are the key details of our shipping policy:
Processing
Time
All orders
are processed and prepared for shipment within 24 hours of
purchase (excluding weekends and holidays). Orders placed after business hours
(e.g., evenings or weekends) will be processed the next business day.
Shipping
Transit Times
Once your
order is shipped, delivery times depend on your location and the shipping
method selected. Estimated transit times can be provided once your order has
been shipped.
Note:
Transit times begin once the carrier has received your package.
Holiday
Shipping Exceptions
Shipping and
processing times may be delayed during holidays observed by our team or
carriers (e.g., Christmas, New Year’s Day, Thanksgiving, etc.). Orders placed
on or near holidays may not be processed until the next business day. We
recommend placing orders early during peak holiday seasons to account for
potential delays.
Order
Tracking
Once your
order ships, you’ll receive a confirmation email with a tracking number and a
link to monitor your package’s progress.
Shipping
Destinations
We currently
ship PAN India. Shipping costs and delivery times vary by location.
Unforeseen
Delays
While we aim
to meet all timelines, delays due to carrier issues, weather, availability, or
other unforeseen circumstances may occur. 9hatts.com is not responsible for
delays once the package is in transit, but we’ll gladly assist in resolving
issues with the carrier.
Need
Help?
For
questions about your order’s status, contact us at dhinoja60@gmail.com or 9328677773.
This
policy is subject to change. Last updated May 2025.